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Contact the Helpline 604-738-9950
  
M-F 9AM - 5PM

COVID-19 Resources

Online Mindfulness & Support Tools

Online Mindfulness-Based Programs for Youth and Adults - BC Crisis Centre

Mindshift - MindShift™ CBT uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety.

Grief: Releasing Pain, Remembering Love & Finding Meaning - free online grief Facebook group for anyone who needs support, from grief educator, David Kessler.


Provincial Resources

The Guinnevere Project is a peer-based service for families navigating the BC Coroners Service and/or the Criminal Justice System, due to the sudden death or homicide of their loved ones. Owner Joanna will be available on certain days/times April 10 - 17 for extended free, or by-donation, appointments by phone or Zoom for anyone affected by a sudden death, and especially from Covid-19. Please contact her to set up an appointment: theguinnevereproject1@shaw.ca or you can call 604-565-5849.

CRISIS LINES

  • BC Crisis Centre - 1-800-784-2433 (1-800-SUICIDE)
  • CTC Telecare Crisis & Caring Line (Christian) - 1-888-852-9099
  • Fraser Health 1-877-820-7444
  • Interior Health 1-888-353-2273
  • Island Health KUU-US (Indigenous) - Adult 250-723-4050, Toll-Free 1-800-588-8717
  • Island Health KUU-US (Indigenous) - Youth 250-723-2040, Toll-Free 1-800-588-8717
  • Kids Help Phone 1-800-668-6868
  • Mental Health Support - 310-6789 (no area code)
  • Nurse's Helpline - 811 (no area code)
  • Northern Health Youth Line 24hr - 250-564-8336
  • Senior's Distress Line - 604-872-1234
  • Seniors Abuse and Information LIne - 1-866-437-1940
  • Vancouver Coastal Health
    • CHIMO Community Services Crisis Line - 604-279-7070
    • Greater Vancouver Coastal Distress Line - 1-866-661-3311
    • S.U.C.C.E.S.S. Chinese Helplines (10am-10pm Cantonese) - 604-270-8233
    • S.U.C.C.E.S.S. Chinese Helplines (10am-10pm Mandarin) - 604-270-8222
  • Vancouver Island Crisis Line 24hrs - 1-888-494-3888 
  • VictimLINK - 1-800-563-0808

100 Mile House

The Compassionate Friends – 100 Mile House

Andrea Martin: 250-395-4417

Non-denominational, non-profit offering support to families who have experienced the death of a child of any age and from any cause. The purpose of the group is to aid in the positive reconciliation of grief. Also, “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information.

 

100 Hundred Mile District Hospice Palliative Care Society

250-395-7680

Providing one-on-one bereavement telephone support in community at large for those who have suffered the loss of a loved one. Educational materials on grief and bereavement issues are available. Call for more information.

 


Abbotsford

Abbotsford Hospice Society 

604-852-2456
We are offering a tele-help model of limited grief support services. Encouraging clients to still call in and we are taking it case-by-case to offer any support that we can. Provides support to those who are dying and those who are grieving the death of a loved one. Grief support services are offered to children, teens and adults through the one-to-one grief support. Please call for more information.

 

Abbotsford Peer Support for Seniors

604-850-0011

The office is closed, but staff are working remotely from 9 am - 12 pm Mon-Fri. Currently offering phone support only. No cost for services.

 

Columbia Counselling Associates

604-852-2557

Counselling available through video/phone meetings. Counsellors, available weekdays and evenings, provide individual, couple, and family counseling by appointment, including the facilitation of grief and bereavement issues.  Counsellors can see adults, children, and youth. Our goal is to continue to provide support, encouragement, and help during this uncertain time.

 

Griefshare Central Heights Church - Abbotsford

604-852-1001

Currently offering spiritual support, online groups, counselling and grief suppirt via video, with limited access to a food bank. Office Hours: 9am - 4pm (closed 12-1) Monday through Thursday.

  • We care about our community and long to be a voice of hope, peace, prayer, and connection.  We will network and listen to serve you well with the love of Jesus and help in practical ways if able. 
  • We are available for care, counsel, encouragement and support for all.  (virtual or phone counseling with pastoral counselors, not clinical counselors)
  • We also offer opportunities to be prayed for, support groups for women, a bereavement program call Grief Share,  connection for young moms, men and youth.

Moving Forward Family Services

778-321-3054

Offering temporary telephone & online counselling to those experiencing grief, trauma, or any socio-emotional concern. Free phone sessions are available on a short-term basis, after 6 sessions will be reviewed with supervisor, after which it will return to regular pricing. Our mission is to work with those who cannot afford traditional private therapy rates, are in eligible for public services, or face long waits for public services. 

 

Valley View Funeral Home- Surrey

604-596-8866

Office availability is only for families who are coming in to make funeral arrangements and limited to two family members. Currently offering telephone grief support. Offers bereavement support in Surrey to individuals throughout the Fraser Valley area who have experienced the death of a loved one under traumatic or violent circumstances. Contact for more information.


Anmore

Crossroads Hospice Society

604-945-0606

Emotional Support for Youth Adult Bereavement Services (13-25) and Adult Bereavement Services will be offered through phone support. We are a Non-Profit supporting families and individuals who are experiencing anticipatory grief or grieving the death of a loved one. Please call for more information.


Ashcroft

South Cariboo Elizabeth Fry Society

250-453-9656

Offering support and referrals through telephone or internet. Non-Profit organization offering a variety of services, including one-on-one grief and bereavement support through their Family Support Worker. Drop-in basis and no fees for any services.


Belcarra

Crossroads Hospice Society

604-945-0606

Emotional Support for Youth Adult Bereavement Services (13-25) and Adult Bereavement Services will be offered through phone support. We are a Non-Profit supporting families and individuals who are experiencing anticipatory grief or grieving the death of a loved one. Please call for more information.


Burnaby

Burnaby Hospice Society

604-520-5024

Offering counselling via virtual & telephone. All of our in-person programs and services will be cancelled or postponed until further notice; however, we are continuing to accept referrals from the community and intakes for our grief counselling service. If you would like to complete an intake for counselling services, you can email the counsellor at counselling@burnabyhospice.org or leave a voice message at 604.520.5024. All counselling sessions offered will be conducted via secure telephone or video sessions until March 31st.

 

Tapestry Counselling Centre
604-876-7600
Current office hours are 9am-5pm Mon-Sat, with evening appointments available Mon-Fri. Offering counselling through phone or Zoom. Provides individual counselling to adults, teens, children, couples, and families. Rates from $120-150 per hour. Call or email info@tapestrycentre.ca for a free 30 min consultation.


Castlegar

The Compassionate Friends – The Kootenays
250-367-7456
Non-denominational non-profit offering support to families who have experienced the death of a child of any age and from any cause.  Support Group will not be offered during COVID-19 virus. Offering “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information.


Chilliwack

Chilliwack Hospice Society

Lucy: 778-860-4012 Jen: 778-860-4011

Our office is currently closed, all staff are working remotely.

At this time we offer 1-1 grief supports via telephone or video call to adults, teens and children.  We normally focus on grief and loss issues which are a result of dying or death;  however at this time we are available for supports related to the losses due to the COVID-19 pandemic, such as loss of social connections, employment, heightened anxiety, etc.

There is no cost for our services, at any time.


Clearwater

Stó:lō Service Agency

604-824-3200

Offering virtual and phone counselling. Medical Services by appointment only. Mental health, grief, harm prevention, addiction, intake and other services still available by phone, social media, text and email. No in-person groups or counselling occurring at this time. Grief and loss could cover natural disasters, death of family member or pet, family feuds, and more. First Nations service provider operated by a Tribal Council of 11 communities. Many of our services are available to the wider Indigenous community and some are available to the general public.


Clinton

South Cariboo Elizabeth Fry Society

250-453-9656

Offering support and referrals through telephone or internet. Non-Profit organization offering a variety of services, including one-on-one grief and bereavement support through their Family Support Worker. Drop-in basis and no fees for any services.


Coquitlam

Crossroads Hospice Society

604-945-0606

Emotional Support for Youth Adult Bereavement Services (13-25) and Adult Bereavement Services will be offered through phone support. We are a Non-Profit supporting families and individuals who are experiencing anticipatory grief or grieving the death of a loved one. Please call for more information.

 

Van-Art Expression

604-817-5838            

Services currently offered through a virtual platform. Counselling also offered through phone support. Van-Art Expression has been in business for over 24 years servicing families and agencies in the tri-cities area, offering Art and Music Therapy as well as Horticultural Therapy and Counselling Services. 


Creston

The Compassionate Friends – The Kootenays 

250-367-7456  

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause.  Support Group will not be offered during COVID-19 virus. Offering “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information. The Kootenays include Castlegar, Creston, Kalso, Nakusp, Nelson, and New Denver.  

 

 

Creston Hospice Society

250-428-7575

Open for Palliative Care only. All friendly visits are suspended until further notice. Limited grief support available by phone. No cost for services. 


Dawson Creek

South Peace Hospice Palliative Care Society

250-782-3261

Currently volunteers are not working due to the restrictions of the Covid-19 situation. The office phone is checked for messages daily.
They continue to deliver any beds needed in persons homes who are palliating at home. There is no charge for these beds. They come with an air mattress, siderails and bedside table. Messages left on the phone for bed requests are followed up within 24 hours. They do not have resources for giving grief services however they can direct inquiries to the appropriate resources in the community. They do have a library of books and information that can be accessed when the office building is open. Email: sphpcs@pris.ca
 


Fort Nelson

Fort Nelson Hospice Society
250-500-2576
Fort Nelson Hospice Society offers grief support. Currently, their offices are closed but they will still provide telephone support for anyone who requires grief support during isolation. No cost for services. Please call for more information.


Delta

Delta Hospice Society's Centre for Support Care
604-948-0660
Has temporarily suspended all in-person services until further notice due to COVID-19. However, it continues to provide bereavement counselling via telephone. If you would like bereavement counselling, please leave a phone message or you can e-mail info@deltahospice.org and a counsellor will get back to you as soon as possible.


Gibsons

Sunshine Coast Hospice Society

604-740-0475

Currently providing virtual & phone support, 1 to 1 end of life, bereavement support, and group support, for all residents on the Sunshine Coast at no cost and a two-bed hospice facility at Shorncliffe for a per diem rate. They provide caring and connection through confidential companioning. 


Hornby and Denman Islands

Hornby and Denman Community Health Care Society - Child, Youth and Family Services
250-898-0247
Offices are closed at the moment, but they are offering online and telephone counselling, resources, and grief support, to children, youth, and families with a child aged 0-18 years old. There are no groups operating at this time. Costs of services: Free. Email: meredith@hornbydenmanhealth.com or mike@hornbydenmanhealth.com


Invermere

Hospice Society of the Columbia Valley

778-526-5143

Virtual & Telephone grief support offered for members of the community. Regular programs suspended during COVID-19 virus. Physical Office is closed. No fees for services. Call for more information.


Kamloops

C&C Resources for Life
250-554-4747
Offices are currently closed but counsellors are still available for Telehealth or telephone counselling sessions. The counseling services we provide are for grief, loss, trauma, anxiety, depression, addictive behaviors, and more.  They provide individual counseling, couples and family counseling, and end-of-life support.  Our support group facilitation has been discontinued until such time as it is safe to carry on with group meetings.Counsellors are available Monday - Friday, 10am - 3pm. Charge is $130/hour for individual counselling. 


Kaslo

The Compassionate Friends - The Kootenays

250-367-7456  

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause.  Support Group will not be offered during COVID-19 virus. Offering “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information. 


Kelowna

Central Okanagan Hospice Association

250-763-5511

All in-person services are suspended and services with trained volunteers and professional grief counsellors are available virtually or by phone. No cost for services, but donations are welcome. Bereavement support can be accessed by contacting the office.

 

The Compassionate Friends – Kelowna

250-807-2487  

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause. “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information.

 

Hope Matters Counselling Service

250-768-0220

Offering remote treatment only via Video or Telecounselling (no in-person sessions at this time). Offers individual counselling, including grief and bereavement. Is an R.C.C. (Registered Clinical Counsellor) which allows clients to be reimbursed for counselling services through their extended health plans (i.e. Blue Cross, etc.). Is also a Registered Crime Victim Assistance Counsellor (free of charge counselling for those applicants who qualify), an Affiliate/Contract Counsellor with various EAP programs, and an ICBC Recovery Provider. 

 

New Hope for Widows/Widowers

250-545-6004

Email: newhope.bc.ca@gmail.com

Office is open Tuesday and Thursday mornings from 9am - 12pm. Currently closed to the public but answering phone calls and emails during office hours. Servies are free of charge, or by donation. Annual membership is $25. Please visit their website at www.newhope-grief.org


Keremeos

Princeton Grief and Loss Support

250-295-4464

Offers virtual & telephone grief and bereavement support to those who have recently lost a loved one. Grief Support Groups have temporarily been put on hold.


Kitimat

Northwest Counselling

250- 368-8311                                                                                                                    

Currently offering TeleHealth (telephone) & Online Therapy. Provides professional counselling services for a variety of subjects including grief, bereavement and trauma. Offers individual, child, and family appointments. Provides services to First Nations clients and communities.


Langley

Langley Hospice Society

604-530-1115

Currently offering support groups, counselling, and grief support by phone, Facetime, and small group discussions through Zoom. We are doing everything we can to support our clients during this difficult time.  We are currently providing a scaled back service but we are still here.  We may not be able to answer phone calls right away so people should leave a voice mail message and we will get back to them within a couple of days. Provides support to help people live with dignity and hope while coping with grief and the end of life. Services include: palliative care, hospice residence, individual and group grief support for children, teens, adults, and families. Also provides education, advocacy, volunteer training, a resource library. Call for more information. 


Maple Ridge

Ridge Meadows Hospice Society

604-463-7722

Offering one-to-one phone support for palliative and bereavement support. Offers Grief Support to anyone residing in Pitt Meadows and Maple Ridge who has had a loved one die under any circumstances. Services are for ages 6-adult. Call for more information.
 


Nakusp

The Compassionate Friends – The Kootenays 

250-367-7456

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause.  Support Group will not be offered during COVID-19 virus. Offering “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information. The Kootenays include Castlegar, Creston, Kalso, Nakusp, Nelson, and New Denver.  


Nanaimo

Conceivable Options Counselling

1-250-741-4421

Conceivable Options specialize in Reproductive Health (ie infertility, pregnancy loss, etc) along with depression, anxiety, life transitions. They are currently offering phone or virtual counselling. Office hours vary by the week. Cost is $100 per 50 minute session. Email Louise at louise@conceivableoptions.com

 

Nanaimo Community Hospice Society

250-591-8811

All grief groups and training are on hold for the time being. Counsellors are contacting registered clients with confirmed appointments to provide telephone counselling. They will continue to take referrals by telephone at 250-591-8811 and will be responding to messages at their earliest convenience. 

 

Vancouver Island Crisis Society

1-877-753-2495

Provides crisis support through their Crisis Line (24/7). Their Crisis texting service and their website’s online “Crisis Chat,” service are available every day from 6 pm – 10 pm. Call or visit their website for more information. https://www.vicrisis.ca/


Nelson

The Compassionate Friends – The Kootenays

250-367-7456

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause. Offering “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information. 

 

Nelson & District Hospice Society

250-352-2337

In-person offices are closed. Phone lines are open. Offer companionship and support to grievers but not clinical counselling. All services are free. Grief support groups are ongoing via Zoom. Please contact them for help setting up Zoom if you need. 1:1 support still available by phone. 

 


New Denver

New Denver Hospice Society 

250-358-7828

The New Denver Hospice Society offers grief support through Zoom or Telephone. Their hours of operation are Monday - Friday, 10AM - 2PM. They also provide assistance to those who need groceries, perscriptions, as well as if you need to connect with someone during isolation. All services are free.

 

The Compassionate Friends – The Kootenays

250-367-7456                                 

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause.  Offering “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information. 

 


New Westminster

Empty Cradle

604-525-4349

Offering PreNatal, PeriNatal or Infant Loss Grief Support. Continuing to provide their monthly newsletter as well as phone and email support. Plans are underway for alternatives to their mothly in-person peer support group meetings (details will be in the newsletters). Please contact for more information. emptycradle@telus.net.

 

Living Systems

604-926-5496

Offering virtual/online counselling. A registered society that offers affordable counselling services in Greater Vancouver. They have professional counsellors, as well as Master’s of Counselling students. Both daytime and evening appointments may be available on a sliding fee scale based on current circumstances. Offers counselling for a wide variety of mental health issues and relationship challenges.

 

Settling Steps Counselling

778-893-1311    

majaff@live.ca        

Online and Phone Sessions available. Settling Steps Counselling offers one on one support for individual’s going through loss and bereavement specializing in traumatic and complicated grief. Loss is a part of our lives and needs to be felt and made space for. Other counselling services are also available.


North Vancouver

The Compassionate Friends – North Shore

604-878-9904

Currently looking at creating at Zoom Online Meeting.

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause. “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information.

 

Living Systems

604-926-5496

Offering virtual/online counselling. A registered society that offers affordable counselling services in Greater Vancouver. They have professional counsellors, as well as Master’s of Counselling students. Both daytime and evening appointments may be available on a sliding fee scale based on current circumstances. Counsellors have training in Bowen Family Systems Theory and offer individual, couple, or marriage counselling. $10-50 for household incomes currently below $40,000. Offers counselling for a wide variety of mental health issues and relationship challenges.


Oliver

Desert Valley Hospice Society

250-495-1590

In light of COVID-19, Desert Valley Gospice has developed a Wellness Call Check-In Program. The itnent of this program is to connect senior residents with a trained Hospice Volunteer for weekly or bi-weekly calls to maintain connection, audio-socializtion and wellness. This is not a task-oriented program. Volunteers will establish a connection and provide information, assurances, information on other services we may offer, such as Grief Support, Advanced Care Planning and Nav-CARE. Hospice Volunteers will provide empathetic listening.


Peachland

Central Okanagan Hospice Association
250-763-5511

All in-person services are suspended and services with trained volunteers and professional grief counsellors are available virtually or by phone. No cost for services, but donations are welcome. Bereavement support can be accessed by contacting the office.

 

Peachland Wellness Centre Bereavement Support Group

250-767-0141

Counselling offered by phone only. Office is available by appointment only/Limited 2 meter distancing during COVID-19. Experienced volunteer facilitators provide compassionate listening and educate how to work through the process of grieving. There is no fee associated with this service but donations are appreciated. Call for more information. 


Port Alberni

Alberni Valley Hospice Society

250-723-4478

Offering individual grief support for adults by phone. Provides support to those affected by life-limiting illness, death and bereavement. A bereavement counselor is available for telephone support. Grief and Loss Services are free of charge. Call for more information. 


Port Coquitlam

Crossroads Hospice Society

604-945-0606

Emotional Support for Youth Adult Bereavement Services (13-25) and Adult Bereavement Services will be offered through phone support. We are a Non-Profit supporting families and individuals who are experiencing anticipatory grief or grieving the death of a loved one. Please call for more information.

 

Van-Art Expression

604-817-5838            

Services currently offered through a virtual platform. Counselling also offered through phone support. Offering Art and Music Therapy as well as Horticultural Therapy and Counselling Services. Both Michelle and Brian have extensive experience in working with children, youth and adults, and clients of all ages with Developmental Disabilities. 


Port Moody

Crossroads Hospice Society

604-945-0606

Emotional Support for Youth Adult Bereavement Services (13-25) and Adult Bereavement Services will be offered through phone support. We are a Non-Profit supporting families and individuals who are experiencing anticipatory grief or grieving the death of a loved one. Please call for more information.


Prince George

Crisis Centre for Northern BC
1-888-562-1214
The office is closed however phone lines are open 24 hours a day, 7 days a week. Service is free and confidential. Provide emotional support and/or suicide intervention for anyone in crisis. 


Princeton

Princeton Grief and Loss Support

250-295-4464

Offers virtual & telephone grief and bereavement support to those who have recently lost a loved one. Grief Support Groups have temporarily been put on hold. Call for more information.


Revelstoke

Community Connections Revelstoke Society

250-837-2920

Offering grief support through virtual & phone counselling. May offer a virtual support group if there is a need/request. Offers a variety of free services for the Revelstoke community, including a food bank and free counselling for individuals and families on topics such as grief/loss, mental health, addictions, and relationships. Also offers child and youth services including a limited range of counselling. Call for intake process or more information. 

 

Revelstoke Hospice Society

250-837-5523

Offering online/phone companionship. Pals visitation program being conducted through email, palliative care from a distance, grief and bereaement groups are suspended. Please contact revhosp@telus.net if you know someone who could benefit from a social telephone visit during this time of isolation. 


Salmon Arm

Shuswap Hospice Society

250-832-7099

Offering Grief and Loss Support, Palliative Care Support Counselling, Caregiver Support, Companion Visits, one-on-one counselling, all via phone interaction. The Shuswap Hospice Society supports those who are struggling to cope with death and the associated emotional realities of that process. Grief and bereavement support to the families and friends of those who have lost loved ones, including one-on-one. Call for more information.


Salt Spring Island

Family Caregivers of BC

250-384-0408

Currently offering support groups through telephone & online, telephone emotional support, caregiver coaching through the telephone, webinar and podcast online. Join us for the launch of our first podcast, Caregivers Out Loud! https://www.familycaregiversbc.ca/podcast/.  A space to connect, listen and learn with other caregivers. Your host, Jodie McDonald, is a psychotherapist and social worker that specializes in boundary-setting, self-care, and education for caregivers. Insightful, authentic and heart-centered conversations with caregivers that highlight the joys, trials, and self-discoveries that come along with this rewarding and taxing position. 


Sechelt

Sunshine Coast Hospice Society

604-740-0475

Currently providing virtual & phone support, 1 to 1 end of life, bereavement support, and group support, for all residents on the Sunshine Coast at no cost and a two-bed hospice facility at Shorncliffe for a per diem rate. They provide caring and connection through confidential companioning. 


Sicamous

Shuswap Hospice Society

250-832-7099

Offering Grief and Loss Support, Palliative Care Support Counselling, Caregiver Support, Companion Visists, one-on-one counselling, all via phone interaction. The Shuswap Hospice Society supports those who are struggling to cope with death and the associated emotional realities of that process. Grief and bereavement support to the families and friends of those who have lost loved ones, including one-on-one. Call for more information.


Sidney

Family Caregivers of BC

250-384-0408

Currently offering support groups through telephone & online, telephone emotional support, caregiver coaching through the telephone, webinar and podcast online. Join us for the launch of our first podcast, Caregivers Out Loud! https://www.familycaregiversbc.ca/podcast/.  A space to connect, listen and learn with other caregivers. Your host, Jodie McDonald, is a psychotherapist and social worker that specializes in boundary-setting, self-care, and education for caregivers. Insightful, authentic and heart-centered conversations with caregivers that highlight the joys, trials, and self-discoveries that come along with this rewarding and taxing position. 


Sorrento

Shuswap Hospice Society

250-832-7099

Offering Grief and Loss Support, Palliative Care Support Counselling, Caregiver Support, Companion Visists, one-on-one counselling, all via phone interaction. The Shuswap Hospice Society supports those who are struggling to cope with death and the associated emotional realities of that process. Grief and bereavement support to the families and friends of those who have lost loved ones, including one-on-one. Call for more information.


Surrey

Moving Forward Family Services

778-321-3054

Offering temporary telephone & online counselling to those experiencing grief, trauma, or any socio-emotional concern. Free phone sessions are available on a short-term basis, after 6 sessions will be reviewed with supervisor, after which it will return to regular pricing. Our mission is to work with those who cannot afford traditional private therapy rates, are in eligible for public services, or face long waits for public services.Services offered in multiple languages (see website for language capacity).

 

Peace Arch Hospice Society

604-531-7484

Peach Arch Hospice has postponed or canceled all of the in-person programs and services. Counsellors and Volunteers are working hard to provide support over the phone fo all clients in need. If you, or someone you know, is in need of grief support during this time, please call 604-531-7484 and leave a voicemail. The new Melville Hospice will continue with its scheduled opening as of the end of the week of March 30. 

 

Seniors Come Share Society

604.531.9400

Office is open 8:30 am - 4 pm Mon-Fri with limited public access. Offering ongoing 1-1 counselling and will have more phone support available soon. Their new initiative Seniors Centre Without Walls will deliver services in partnership with community partners. No cost for services. Ric Dilworth, Caregiver and Family Support Coordinator, has completed; extensive studies in palliative care/hospice, in conjunction with completion and implementation of acquired skills obtained through all levels of volunteer hospice training, as well as Traumatic Loss Facilitator Training (through BC Bereavement Helpline). 

 

Surrey Hospice Society

604-584-7006

Office closed to the public, but intakes, enquiries, and grief counselling services are available by phone or virtual services. They are currently working on ways to provide group support via remote tools, but are currently not offering any in-person support groups. Counselling is free. They are also looking for volunteers to help in hospice care after the COVID-19 situation resolves, offering remote/virtual training. For more information, please call or email info@surreyhospice.com.

 

Valley View Funeral Home - Surrey

Office: 604-596-8866

Office availability is only for families who are coming in to make funeral arrangements and limited to two family members. Currently offering telephone grief support. Offers bereavement support in Surrey to individuals throughout the Fraser Valley area who have experienced the death of a loved one under traumatic or violent circumstances. Contact for more information.


Terrace

Terrace Hospice Society 

250-635-3178

chair.terracehospice@citywest.ca

Terrace Hospice Society offices are closed but are available to reach through email or telephone contact only. 

 

Mourning's Dawn Counselling

250-635-6707

1-877-635-6707

All sessions moved to phone sessions with video to come. All status First Nations covered by FNHA.

 

Northwest Counselling

250-368-8311

Currently offering TeleHealth (telephone) & Online Therapy. Provides professional counselling services for a variety of subjects including grief, bereavement and trauma. Offers individual, child, and family appointments. Provides services to First Nations clients and communities. Fees for services. Call for more information.
 


Tofino

Pacific Rim Hospice Society

250-725-1240

While their office is currently closed, the telephone is checked daily and phone and video access to counselling services for anxiety and issues related to COVID-19 is available. Registered Clinical Counsellors can provide telephone counselling to children/youth and their families. New clients are welcome. They are offering assistance to seniors with food and medication delivery to the door. No cost for services. Email executivedirector@pacificrimhospicesociety.ca

 


Trail

The Compassionate Friends – The Kootenays

250-367-7456          

A non-denominational Non-Profit offering support to families who have experienced the death of a child of any age and from any cause.  Support Group will not be offered during COVID-19 virus. Offering “Telephone Friends”, who compassionately listen, may be called at any time. Call for support or more information. 


Vancouver

BC Bereavement Helpline

604-738-9950, Toll-Free 1-877-779-2223

A Toll-free, province-wide helpline that offers compassionate listening and referrals for individuals suffering from grief and bereavement. Services are confidential and free. Compassionate and caring volunteers are familiar with over 300 grief support services in 85 communities in our province. Also offers specialized grief and loss support for individuals who have lost loved ones to homicide or suicide. Support Groups & Training currently on hold. May offer virtual support groups at a later time. Please contact for more information.

 

Dragonstone Counselling

604-738-7557

Office is currently closed, with counsellors working remotely. Appointments are available from Mon-Sun during mornings, afternoons, and evenings depending on counsellor availability. Please contact counsellors directly by calling our going to website. Provides remote individual, relationship, and family counselling via secure online video or phone. Sessions are available on a Sliding Scale Intern Counselling Program ($25-80 per session) or with a Registered Clinical Counsellor ($120-130). There is currently a waitlist for the Sliding Scale Intern Counselling Program. Dragonstone counsellors use a variety of approaches to offer holistic counselling that integrates mind, body, and spirit in healing.  Dragonstone welcomes LGBTQ+ folks and people from all genders, cultures, and sub-cultures. English, Spanish, Cantonese, and Mandarin spoken.

 

Jericho Counselling

604-537-4246

Open for virtual and phone counselling. One on One, individual, couples, and family counselling. Offers counsellors on a variety of different topics, including grief and bereavement. Sliding Scale Options available. Registered Counsellor. Call for more information.

 

Jewish Family Services

604-558-5719

Non-denominational - Jewish Family Services now operates a Community Care Hotline from 9 am - 9 pm, 7 days a week. The number is 604 558 5719 or an email can be sent to communitycare@jfsvancouver.ca. This has been set up as an emergency response resource in light of COVID-19, to provide essential emergency services to anyone throughout Metro Vancouver. To contact us online, please visit our website www.jfsvancouver.ca to complete a form. Our staff are monitoring requests throughout the day and we will be in touch in 24 hours or less. Office hours (closed to public) Mon - Thurs 9am - 5pm, Fri 9am - 4:30pm. Contact via telephone or email only. 

 

Living Systems

604-926-5496

Offering virtual/online counselling. A registered society that offers affordable counselling services in Greater Vancouver. They have professional counsellors, as well as Masters of Counselling students. Both daytime and evening appointments may be available on a sliding fee scale based on current circumstances. Counsellors have training in Bowen Family Systems Theory and offer individual, couple, or marriage counselling.

 

Moving Forward Family Services

778-321-3054

Offering temporary telephone & online counselling to those experiencing grief, trauma, or any socio-emotional concern. Free phone sessions are available on a short-term basis, after 6 sessions will be reviewed with supervisor, after which it will return to regular pricing. Our mission is to work with those who cannot afford traditional private therapy rates, are in eligible for public services, or face long waits for public services. Services offered in multiple languages (see website for language capacity).

 

Rain Down Words – Writing Workshops

778-888-7134

Currently offering Virtual Grief Writing sessions (Zoom & Skype). Group sessions are up to two hours in length. Personal one-to-one grief writing sessions available (Zoom, Skype, Facetime) Personal session length determined by participant and facilitator upon registration. Debbie is a grief facilitator with the Lower Mainland Grief Recovery Society, and was a volunteer at VGH in the palliative ward. 

 

Tapestry Counselling Centre
604-876-7600

Current office hours are 9am-5pm Mon-Sat, with evening appointments available Mon-Fri. Offering counselling through phone or Zoom. Provides individual counselling to adults, teens, children, couples, and families. Rates from $120-150 per hour. Call or email info@tapestrycentre.ca for a free 30 min consultation.

Vancouver Hospice Society

604-737-7305 Ext. 216

Currently offering tele-counselling and video counselling for bereavement. Please call the Hospice Society to set up an appointment. This is for individual counselling support only. 

 


Vernon

The Compassionate Friends 
250-558-5026

Offering telephone service only.

New Hope (for Widows/Widowers)
250-545-6004
Office is open on Tuesday and Thursday mornings from 9am - 12pm. Currently closed to the public, but answering phone calls and emails during office hours. Services are free of charge, or by donation. Annual membership is $25. 

 


Victoria

Family Caregivers of BC

250-384-0408

Currently offering support groups through telephone & online, telephone emotional support, caregiver coaching through the telephone, webinar and podcast online. Join us for the launch of our first podcast, Caregivers Out Loud! https://www.familycaregiversbc.ca/podcast/.  A space to connect, listen and learn with other caregivers. Your host, Jodie McDonald, is a psychotherapist and social worker that specializes in boundary-setting, self-care, and education for caregivers. Insightful, authentic and heart-centered conversations with caregivers that highlight the joys, trials, and self-discoveries that come along with this rewarding and taxing position. 

 

GriefShare - Victoria

250-385-7786

Central Baptist Church in Victoria, is currently offering telephone support. Will not be offering the GriefShare support group until the crisis has past, but can offer support, encouragement, and prayer over the phone. Office hours: 8:30am - 4:30pm (Mon-Fri).

 

Victoria Hospice Society - Bereavement Program  

250-519-3040 

In cooperation with the recommended precautions regarding COVID 19, the Victoria Hospice Bereavement Services office is closed and our team are now working remotely.  Counselling sessions continue to be available from Monday through Saturday to new and existing clients via phone and ZOOM videoconference calls. All bereavement groups and workshops are postponed indefinitely. Phone messages are retrieved daily and you can expect a response within one to three business days. For more information or to request support, please call and leave a message. Please check the Victoria Hospice website for the most up to date information.

 

Victoria Pregnancy Centre

250-380-6883

Available remotely by phone or online support. Office hours are 9:30 - 3:30 (M-W). Email info@victoriapregnancy.org.

 


West Vancouver

North Shore Neighbourhood House

604-983-6490

Offering emotional support by telephone. Trained older adult volunteers offer 1-1 free counselling to guide and support their peers (55+) through difficult situations such as new living arrangements, relationship concerns, reduced income, bereavement, and anxiety or depression. Referrals are not required. Call for more information. 
 


White Rock

Peace Arch Hospice Society

604-531-7484

Peach Arch Hospice has postponed or canceled all of the in-person programs and services. Counsellors and Volunteers are working hard to provide support over the phone fo all clients in need. If you, or someone you know, is in need of grief support during this time, please call 604-531-7484 and leave a voicemail. The new Melville Hospice will continue with its scheduled opening as of the end of the week of March 30.